Biji 999 FAQ — All Your Questions Answered

No. Each person is allowed only one account. Attempting to create multiple accounts from the same mobile number or device may result in all accounts being suspended and any deposited funds being forfeited.

on the login page Go to the login page and click the "Forgot Password?" link. An OTP will be sent to your registered mobile number. Once verified, you can set a new password. The whole process takes under 2 minutes.

Yes. After logging in, you can update your name, email, and certain details from your profile settings. To change your mobile number, you'll need to contact our support team at support@biji999.ws.

To close your account, email support@biji999.ws and let us know the reason. Our team will process the request within 24 hours. If you have a remaining balance, make sure to withdraw it before the account is closed.

biji 999 currently supports deposits via bKash, Nagad, and Rocket. All are processed instantly, so funds typically appear in your account within 5–15 minutes of depositing. For more details, Financial Transactions Page here.

The minimum deposit is ৳500 and the minimum withdrawal is ৳500. Maximum deposit and withdrawal limits depend on your account tier. VIP members are eligible for higher withdrawal limits.

Standard withdrawal requests may take anywhere from 30 minutes to 24 hours to process. During peak periods, it may take a little longer. VIP members' withdrawals are generally processed on a priority basis.

If your deposit hasn't appeared in your account within 15 minutes, email support@biji999.ws with your bKash/Nagad transaction ID (TrxID). Without the TrxID, we won't be able to resolve the issue, so always keep a screenshot of your deposit.

Common reasons for withdrawal rejection include: unmet bonus wagering requirements, incomplete account verification, or a mismatch between the mobile number used for deposit and the one used for withdrawal. For more details, Transactions Page here.

New members receive a welcome bonus on their first deposit. The bonus amount may vary depending on the time and current promotion. To see the latest offer, Sign Up and check the Promotions section on your dashboard.

Each bonus comes with specific wagering requirements. For example, a 10x wagering requirement means you need to bet 10 times the bonus amount before making a withdrawal. Requirements vary by bonus — check the Voucher Page and Terms & Conditions Please read carefully.

on the Voucher page Go to the voucher page and enter your voucher code in the designated field. If the code is valid, the bonus will be credited to your account automatically. Each voucher has an expiry date, so be sure to use it promptly.

A set percentage of your total daily bets is returned to you as cashback. The cashback rate and applicable terms depend on your account level. VIP members receive a higher cashback rate.

biji 999 offers Sports Betting (cricket, football, tennis), Live Casino (baccarat, roulette, blackjack), slots, virtual sports, and much more. To browse all games, Games Page Visit here.

Live betting, or in-play betting, means placing bets while a match is in progress. Log in to biji 999 and visit Sports Betting Go to that section and select a live match. Place your bet using the real-time odds. A stable internet connection is recommended.

In most cases, bets cannot be cancelled once placed. However, if a match is postponed or a technical issue occurs, the bet may be automatically voided and your stake refunded. For more details, on the Bets Page available there.

The minimum bet is ৳10. Maximum bet limits vary by game and event, and are generally higher for Sports Betting. VIP members are eligible for higher bet limits.

on the App page Go there to download the Android APK directly. iOS users can access the site via Safari browser. Before installing, make sure to enable "Install from unknown sources" in your phone settings.

First, go to your phone's Settings and enable "Install Unknown Apps" or "Unknown Sources". Then try installing again. If the issue persists, check your phone's storage and uninstall any older version of the app.

Yes, the same account and login credentials work on both the website and the app. Your balance, betting history, and bonuses are synchronized across all devices.

Yes. biji 999 protects all your data with 256-bit SSL encryption. We never sell your information to third parties. To learn more, Privacy Policy for details.

Email support@biji999.ws immediately and request an account suspension. Change your password as soon as possible. For added security going forward, enable two-factor authentication on your account.

No. No biji 999 representative will ever ask for your password, OTP, or payment PIN by phone, SMS, or message. If anyone contacts you requesting this information, it is a scam — report it immediately to support@biji999.ws.

Points are earned automatically with every bet. Accumulate enough points and you'll advance to the next VIP tier, each of which comes with its own set of benefits. To learn more, VIP Page here.

Yes. Once you've accumulated a certain number of points, they can be converted into cash bonuses or free bets. For conversion rates and conditions, on the VIP page for full details.

Your VIP tier may be reviewed if your account remains inactive for an extended period or if the required bet amount is not met within a given timeframe. Staying active and betting regularly will help you maintain your tier. For full terms, on the VIP page here.